Clients of winning firms are more than four times more likely to be satisfied than the industry's average accounting firm client.
SAN RAMON, CALIFORNIA – JULY 31, 2017 – Lindquist LLP, a leading accounting firm, announced today they have won Inavero's Best of Accounting™ Award for providing superior service to their clients. The Best of Accounting Award winners have proven to be industry leaders in service quality based completely on the ratings given to them by their clients. On average, clients of the 2017 winners are more than four times more likely to be satisfied than the industry’s average accounting firm client. Lindquist received a client satisfaction score of 81.8, significantly higher than the accounting industry average of 18.
“The 2017 Best of Accounting award recipients have gone to great lengths to demonstrate their commitment to service quality,” says Inavero Founder and CEO, Eric Gregg. “Winning firms not only invest time and resources toward surveying clients, they commit to providing validated feedback to the public on BestofAccounting.com – making the satisfaction of their clients a central strategy for growing their business.”
“We are proud and honored to be recognized for our efforts by receiving this prestigious award for the third year in a row,” Lindquist’s Managing Partner, Barry Omahen said.
About Best of Accounting™
Best of Accounting recognizes accounting firms that have demonstrated exceptional service quality based exclusively on ratings provided by their clients. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which firms deliver the highest quality of service to their clients. BestofAccounting.com is the directory of choice for sourcing leading accounting firms with validated satisfaction scores in the U.S. and Canada.
Founded in 1975, Lindquist serves clients nationwide from its locations in the San Francisco, Los Angeles, Seattle, Portland and Chicago metropolitan areas. The firm specializes in audit, accounting and consulting services for employee benefit plans, labor organizations and not-for-profit entities. Lindquist is owned by 11 partners and employs 120 professionals and staff. For further information, visit www.lindquistcpa.com.
Rooted in satisfaction research for business service firms, Inavero’s proprietary online survey program leverages the Net Promoter® Score methodology to measure client satisfaction. Inavero partners with business service firms in more than 15 countries to measure client satisfaction, improve retention, capture testimonials, and increase new business.
Emily Cory, Marketing Coordinator