On average, clients of 2018 Best of Accounting winners are two times more likely to be satisfied than those who work with non-winning firms.
SAN RAMON, CALIFORNIA – FEBRUARY 15, 2018 – Lindquist LLP, a leading accounting firm, announced today they have won Inavero's Best of Accounting™ Award for providing superior service to their clients. Best of Accounting Award winners have proven themselves as industry leaders in service quality based entirely on ratings provided by their clients. On average, clients of the 2018 Best of Accounting winners are two times more likely to be satisfied than those who work with non-winning firms. Lindquist received a satisfaction scores of 9 or 10 out of 10 from 83.6% of their clients, significantly higher than the industry's average of 43% in 2018.
“2018 Best of Accounting award recipients have demonstrated a superior commitment to client satisfaction and service quality,” says Inavero Founder and CEO, Eric Gregg. “These organizations are leading the industry by example, and are resetting expectations about what clients can expect from their accounting providers - I couldn't be more proud to feature them on BestofAccounting.com.”
“We are proud and honored to be recognized for our efforts by receiving this prestigious award for the fourth year in a row,” Lindquist’s Managing Partner, Joe Thiermann said.
About Best of Accounting™
Best of Accounting recognizes accounting firms that have demonstrated exceptional service quality based exclusively on ratings provided by their clients. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which firms deliver the highest quality of service to their clients. BestofAccounting.com is the directory of choice for sourcing leading accounting firms with validated satisfaction scores in the U.S. and Canada.
Founded in 1975, Lindquist serves clients nationwide from its locations in the San Francisco, Los Angeles, Seattle, Portland and Chicago metropolitan areas. The firm specializes in audit, accounting and consulting services for employee benefit plans, labor organizations and not-for-profit entities. Lindquist is owned by 11 partners and employs 110 professionals and staff. For further information, visit www.lindquistcpa.com.
Rooted in satisfaction research for business service firms, Inavero’s proprietary online survey program leverages the Net Promoter® Score methodology to measure client satisfaction. Inavero partners with business service firms in the U.S. and Canada to measure client satisfaction, improve retention, capture testimonials, and increase new business.
Emily Cory, Marketing Supervisor