Lindquist, a leading certified public accounting firm, announced today it has won Inavero’s Best of Accounting™ Award for providing superior service to its clients.
The Best of Accounting Award winners have proven to be industry leaders in service quality based completely on the ratings given to them by their clients. On average, clients of winning firms are nearly three times more likely to be satisfied than the industry’s average accounting firm client. Lindquist received a client satisfaction score of 83.5, significantly higher than the industry average of 28.
“We are honored to be recognized with the Best of Accounting award for 2016. Quality service and industry leadership are two of Lindquist’s hallmarks, so it is gratifying to see our staff’s commitment to service and clients reflected in our satisfaction score.” Lindquist’s Managing Partner Barry Omahen said.
“Popularity of experience-based online reviews is at an all time high and continues to be the standard at which we hold companies accountable,” said Inavero Founder and CEO, Eric Gregg. “Firms that earn the Best of Accounting Award not only place their clients’ experience with their company in high regard by proactively asking for feedback, they have the scores to prove that they provide remarkable service, topping the charts within their industry. When you're looking for the right accounting firm to partner with, the winners of this award are the ones to call. We're proud of the accomplishments of our 2016 award recipients."
About Best of Accounting™
Best of Accounting recognizes accounting firms that have proven high service quality marks based completely on the ratings given to them by their clients. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which firms deliver the highest quality of service to their clients.
Founded in 1975, Lindquist serves clients nationwide from its locations in the San Francisco, Los Angeles, Seattle, Portland and Chicago metropolitan areas. The firm specializes in audit, accounting and consulting services for employee benefit plans, labor organizations and not-for-profit entities. Lindquist is owned by 11 partners and employs 90 professionals and staff. For further information, visit www.lindquistcpa.com.
Rooted in service quality research for business service firms, Inavero’s proprietary online surveying software leverages the Net Promoter® Score methodology to measure client satisfaction. Inavero partners with business service firms in more than 15 countries to measure client satisfaction, improve retention, capture testimonials and increase new business.
Stephanie Kretschmer, Marketing Manager